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50+ Real-World Agent Use Cases

Practical examples of AI agents working autonomously to complete complex tasks. Each includes the goal, agent workflow, and tools needed.

Software Development​

1. Bug Triage Agent​

Goal: Automatically categorize and prioritize bug reports Workflow:

  1. Monitor issue tracker
  2. Analyze error logs and stack traces
  3. Search codebase for related code
  4. Categorize by severity and component
  5. Assign to appropriate team
  6. Add reproduction steps if available

Tools: GitHub API, code search, log analysis Build with: Claude Code, GitHub Copilot, Custom script

2. Code Review Agent​

Goal: Provide comprehensive code reviews on PRs Workflow:

  1. Fetch PR diff
  2. Analyze changes for security issues
  3. Check code style and best practices
  4. Run static analysis tools
  5. Suggest improvements with examples
  6. Post review comments

Tools: GitHub/GitLab API, static analysis, code intelligence Build with: CI/CD integration, Claude API, custom GPT

3. Documentation Generator​

Goal: Keep docs in sync with code changes Workflow:

  1. Detect code changes in PR
  2. Identify outdated documentation
  3. Generate updated docs from code
  4. Create API reference automatically
  5. Generate changelog entries
  6. Submit documentation PR

Tools: Git, AST parsing, markdown generation Build with: GitHub Actions, Cursor, automation script

4. Dependency Update Agent​

Goal: Keep dependencies secure and current Workflow:

  1. Monitor security advisories
  2. Check for new package versions
  3. Analyze breaking changes
  4. Create update branch
  5. Run test suite
  6. Create PR with changelog

Tools: npm/pip/cargo, security databases, CI/CD Build with: Dependabot + Claude enhancement, custom automation

5. Test Generation Agent​

Goal: Automatically create test coverage Workflow:

  1. Analyze code functions
  2. Identify edge cases
  3. Generate test cases
  4. Write test code
  5. Run tests to verify
  6. Add to test suite

Tools: Code analysis, test frameworks Build with: Cursor, Claude Code, custom script

Marketing & Sales​

6. Competitor Monitor Agent​

Goal: Track competitor activities daily Workflow:

  1. Scrape competitor websites
  2. Monitor social media mentions
  3. Track pricing changes
  4. Analyze new features/products
  5. Compile weekly report
  6. Send alert on major changes

Tools: Web scraping, social APIs, price tracking Build with: Apify, Make.com, Claude in Chrome

7. Content Calendar Agent​

Goal: Generate and schedule social content Workflow:

  1. Analyze trending topics in industry
  2. Generate post ideas
  3. Create content variations for each platform
  4. Design graphics
  5. Schedule posts
  6. Monitor performance

Tools: Social APIs, image generation, scheduling Build with: Buffer + Claude, Hootsuite API, custom GPT

8. Lead Enrichment Agent​

Goal: Automatically research and qualify leads Workflow:

  1. New lead enters CRM
  2. Search company website and LinkedIn
  3. Identify decision makers
  4. Analyze company needs/pain points
  5. Calculate lead score
  6. Generate personalized outreach

Tools: CRM API, web search, LinkedIn API Build with: Zapier + Claude, Clay, 11x

9. Email Campaign Optimizer​

Goal: Improve email performance automatically Workflow:

  1. Analyze past campaign data
  2. Generate subject line variants
  3. Create A/B test combinations
  4. Schedule tests
  5. Monitor open/click rates
  6. Scale winning variants

Tools: Email platform API, analytics Build with: Mailchimp + Claude, custom automation

10. Customer Interview Synthesizer​

Goal: Extract insights from customer calls Workflow:

  1. Transcribe sales/support calls
  2. Identify pain points and needs
  3. Extract feature requests
  4. Categorize by theme
  5. Update product roadmap doc
  6. Alert product team

Tools: Transcription API, NLP, document tools Build with: Gong/Chorus API, Claude, Notion integration

Customer Support​

11. Ticket Routing Agent​

Goal: Categorize and route support tickets Workflow:

  1. New ticket arrives
  2. Analyze content and sentiment
  3. Determine urgency and category
  4. Check for existing solutions
  5. Route to appropriate team
  6. Suggest response template

Tools: Support platform API, NLP, knowledge base Build with: Zendesk + Claude, Intercom, Sierra

12. Knowledge Base Maintainer​

Goal: Keep help docs accurate and complete Workflow:

  1. Monitor unresolved tickets
  2. Identify knowledge gaps
  3. Draft new help articles
  4. Update outdated content
  5. Add internal Q&A
  6. Notify content team

Tools: Support analytics, CMS, document analysis Build with: Notion API, Claude, custom automation

13. Refund Processor Agent​

Goal: Handle refund requests within policy Workflow:

  1. Receive refund request
  2. Check purchase history
  3. Verify policy compliance
  4. Calculate refund amount
  5. Process through payment system
  6. Send confirmation email

Tools: CRM, payment gateway, email Build with: Stripe API, custom automation with approval gates

14. Customer Sentiment Analyzer​

Goal: Track customer satisfaction trends Workflow:

  1. Collect feedback from all channels
  2. Analyze sentiment and themes
  3. Identify trending issues
  4. Calculate satisfaction scores
  5. Generate weekly report
  6. Alert on negative trends

Tools: Multiple channel APIs, sentiment analysis Build with: Aggregation tool + Claude, custom dashboard

Content Creation​

15. Blog Post Factory Agent​

Goal: Research, write, and publish blog posts Workflow:

  1. Identify trending topics
  2. Research competitor content
  3. Outline comprehensive post
  4. Write full article with examples
  5. Generate SEO metadata
  6. Create featured image
  7. Schedule publication

Tools: Web search, CMS API, image generation Build with: WordPress API, Claude, Midjourney API

16. Newsletter Curator Agent​

Goal: Compile weekly industry newsletter Workflow:

  1. Monitor industry news sources
  2. Track trending discussions
  3. Summarize key articles
  4. Add commentary and insights
  5. Format for email
  6. Schedule send

Tools: RSS feeds, web scraping, email platform Build with: Beehiiv API, Claude, custom aggregation

17. Video Script Writer Agent​

Goal: Generate video scripts from topics Workflow:

  1. Research topic and audience
  2. Outline video structure
  3. Write script with hooks
  4. Add B-roll suggestions
  5. Generate thumbnail ideas
  6. Create description and tags

Tools: Web research, document creation Build with: Claude with YouTube research skill, custom GPT

18. Podcast Show Notes Agent​

Goal: Create show notes from audio Workflow:

  1. Transcribe podcast episode
  2. Identify key topics and timestamps
  3. Extract quotes and insights
  4. Generate summary
  5. Create social media clips
  6. Format show notes page

Tools: Transcription, content extraction Build with: Descript API, Claude, CMS integration

19. Social Media Repurposer​

Goal: Turn long content into social posts Workflow:

  1. Analyze blog post/video
  2. Extract key points
  3. Create platform-specific posts
  4. Generate quote graphics
  5. Write varied captions
  6. Schedule across platforms

Tools: Content analysis, image generation, scheduling Build with: Repurpose.io + Claude, custom automation

20. SEO Content Optimizer​

Goal: Optimize existing content for search Workflow:

  1. Audit page SEO performance
  2. Analyze competitor rankings
  3. Identify keyword opportunities
  4. Suggest content improvements
  5. Rewrite problematic sections
  6. Update metadata

Tools: SEO tools, content analysis, CMS Build with: Surfer SEO + Claude, custom integration

Data & Analytics​

21. Report Generator Agent​

Goal: Create recurring business reports Workflow:

  1. Query multiple data sources
  2. Calculate key metrics
  3. Generate visualizations
  4. Identify trends and anomalies
  5. Write executive summary
  6. Send to stakeholders

Tools: Database access, BI tools, document creation Build with: PowerBI + Claude, Python + MCP servers

22. Data Quality Monitor​

Goal: Detect and flag data issues Workflow:

  1. Run daily data quality checks
  2. Identify anomalies and outliers
  3. Check for missing/duplicate data
  4. Compare against expected ranges
  5. Alert data team
  6. Suggest fixes

Tools: Database access, statistical analysis Build with: dbt + Claude, custom monitoring

23. Dashboard Builder Agent​

Goal: Create custom analytics dashboards Workflow:

  1. Interview stakeholder for requirements
  2. Identify relevant data sources
  3. Design dashboard layout
  4. Build visualizations
  5. Add filters and interactivity
  6. Document usage

Tools: BI platforms, data connections Build with: Tableau/Looker + Claude, code generation

24. Survey Analysis Agent​

Goal: Analyze survey responses for insights Workflow:

  1. Import survey responses
  2. Clean and categorize data
  3. Identify themes in open-ended responses
  4. Generate summary statistics
  5. Create visualization report
  6. Extract action items

Tools: Survey platform API, text analysis, visualization Build with: Typeform API + Claude, custom analysis

25. SQL Query Assistant​

Goal: Help non-technical users query data Workflow:

  1. Accept natural language question
  2. Understand data schema
  3. Generate SQL query
  4. Execute safely (read-only)
  5. Format results
  6. Explain findings

Tools: Database connection, SQL generation Build with: MCP database server, Claude, custom interface

Finance & Operations​

26. Invoice Processor Agent​

Goal: Extract and record invoice data Workflow:

  1. Receive invoice (email/upload)
  2. Extract vendor, amount, date
  3. Categorize expense type
  4. Check against PO if applicable
  5. Route for approval
  6. Schedule payment

Tools: OCR, accounting software API Build with: Zapier + Claude, Vic.ai, custom automation

27. Expense Report Reviewer​

Goal: Validate expense submissions Workflow:

  1. Receive expense report
  2. Check receipts match claims
  3. Verify policy compliance
  4. Calculate reimbursement
  5. Flag issues for review
  6. Approve or request changes

Tools: OCR, policy database, expense system Build with: Expensify API + Claude, custom rules engine

28. Budget Variance Analyzer​

Goal: Monitor spending vs budget Workflow:

  1. Import actual spending data
  2. Compare to budget allocations
  3. Calculate variances
  4. Identify concerning trends
  5. Generate explanation report
  6. Alert budget owners

Tools: Accounting system access, analysis tools Build with: QuickBooks/NetSuite + Claude, Excel automation

29. Contract Review Agent​

Goal: Analyze contracts for key terms and risks Workflow:

  1. Upload contract document
  2. Extract key terms (dates, amounts, obligations)
  3. Identify unusual clauses
  4. Compare to standard template
  5. Flag risks and concerns
  6. Generate summary memo

Tools: Document parsing, legal database Build with: Claude + PDF skill, custom legal GPT

30. Vendor Onboarding Agent​

Goal: Streamline new vendor setup Workflow:

  1. Collect vendor information
  2. Verify business credentials
  3. Run compliance checks
  4. Set up in systems
  5. Generate contracts
  6. Schedule kickoff

Tools: Data verification APIs, system integrations Build with: Multi-platform integration, Claude orchestration

HR & Recruitment​

31. Resume Screener Agent​

Goal: Filter and rank job applications Workflow:

  1. Receive application
  2. Parse resume
  3. Match to job requirements
  4. Calculate fit score
  5. Extract key qualifications
  6. Generate interviewer brief

Tools: Resume parsing, ATS integration Build with: Greenhouse/Lever API + Claude, custom scoring

32. Interview Scheduler Agent​

Goal: Coordinate interview logistics Workflow:

  1. Candidate advances to interview
  2. Check interviewer availability
  3. Send scheduling options
  4. Book meeting rooms/Zoom
  5. Send calendar invites
  6. Send prep materials

Tools: Calendar API, email, video conferencing Build with: Calendly + Claude, Microsoft Graph API

33. Onboarding Coordinator Agent​

Goal: Automate new hire onboarding Workflow:

  1. Trigger on hire date approaching
  2. Create accounts and access
  3. Send welcome email
  4. Schedule orientation sessions
  5. Assign training modules
  6. Check completion progress

Tools: HR system, IT provisioning, LMS Build with: BambooHR API + Claude, multi-system integration

34. Employee FAQ Bot​

Goal: Answer common HR questions Workflow:

  1. Receive employee question
  2. Search policies and handbook
  3. Provide accurate answer
  4. Cite policy source
  5. Escalate if complex
  6. Log for knowledge base

Tools: Document search, HR system Build with: Slackbot + Claude + MCP, custom knowledge base

35. Performance Review Drafter​

Goal: Generate review first drafts Workflow:

  1. Gather employee data (goals, metrics, feedback)
  2. Analyze performance vs objectives
  3. Draft review sections
  4. Include specific examples
  5. Suggest development areas
  6. Present to manager for editing

Tools: HRIS, performance management system Build with: Workday API + Claude, sensitive data handling

Personal Productivity​

36. Email Triage Agent​

Goal: Organize and prioritize inbox Workflow:

  1. Scan incoming emails
  2. Categorize by type/urgency
  3. Draft responses to common requests
  4. Extract action items
  5. Add to task list
  6. Archive or flag

Tools: Email API, task management Build with: Gmail API + Claude, custom rules

37. Meeting Prep Agent​

Goal: Prepare for upcoming meetings Workflow:

  1. Check calendar for today's meetings
  2. Find meeting agendas/docs
  3. Research attendees and topics
  4. Compile relevant background
  5. Generate talking points
  6. Send pre-read summary

Tools: Calendar, document search, web research Build with: Microsoft Graph + Claude, Google Workspace

38. Task Prioritizer Agent​

Goal: Organize daily work based on priorities Workflow:

  1. Review all pending tasks
  2. Analyze deadlines and dependencies
  3. Consider energy levels and time blocks
  4. Generate prioritized daily plan
  5. Time-block calendar
  6. Send daily brief

Tools: Task management, calendar Build with: Todoist/Asana API + Claude, custom algorithm

39. Reading List Curator​

Goal: Find and organize relevant reading Workflow:

  1. Monitor topics of interest
  2. Find high-quality articles
  3. Summarize key points
  4. Categorize by theme
  5. Estimate reading time
  6. Schedule in calendar

Tools: RSS, web scraping, read-later service Build with: Pocket API + Claude, custom feed aggregation

40. Personal CRM Agent​

Goal: Maintain professional relationships Workflow:

  1. Track interactions with contacts
  2. Set reminders for follow-ups
  3. Suggest meeting times
  4. Draft catch-up messages
  5. Remember personal details
  6. Celebrate milestones

Tools: Contact management, calendar, email Build with: Airtable + Claude, custom CRM

Education & Learning​

41. Study Guide Generator​

Goal: Create personalized study materials Workflow:

  1. Analyze course content
  2. Extract key concepts
  3. Generate practice questions
  4. Create flashcards
  5. Design study schedule
  6. Track progress

Tools: Document parsing, quiz generation Build with: Notion + Claude, Anki integration

42. Research Assistant Agent​

Goal: Help with academic research Workflow:

  1. Understand research question
  2. Search academic databases
  3. Find relevant papers
  4. Extract key findings
  5. Summarize with citations
  6. Identify research gaps

Tools: Academic search APIs, PDF parsing Build with: Semantic Scholar API + Claude, Zotero

43. Lesson Plan Creator​

Goal: Design curriculum and lessons Workflow:

  1. Identify learning objectives
  2. Research best practices
  3. Outline lesson structure
  4. Create activities and assessments
  5. Generate materials
  6. Align to standards

Tools: Web research, document creation Build with: Claude with education skill, custom templates

44. Assignment Feedback Agent​

Goal: Provide detailed student feedback Workflow:

  1. Receive student submission
  2. Evaluate against rubric
  3. Identify strengths and areas for improvement
  4. Provide specific examples
  5. Suggest resources
  6. Generate grade justification

Tools: Document analysis, rubric engine Build with: Canvas API + Claude, educational assessment skill

45. Language Learning Coach​

Goal: Practice conversation and give corrections Workflow:

  1. Engage in target language conversation
  2. Identify errors
  3. Provide corrections with explanations
  4. Suggest alternative expressions
  5. Track progress areas
  6. Adjust difficulty

Tools: Translation, speech processing (optional) Build with: Custom GPT, Claude with language skill

E-commerce & Retail​

46. Product Description Writer​

Goal: Create compelling product copy Workflow:

  1. Analyze product details
  2. Research competitor listings
  3. Identify key benefits
  4. Write SEO-optimized description
  5. Generate bullet points
  6. Suggest cross-sells

Tools: Product data, web research, e-commerce platform Build with: Shopify API + Claude, bulk processing

47. Inventory Alert Agent​

Goal: Prevent stockouts and overstock Workflow:

  1. Monitor inventory levels
  2. Analyze sales velocity
  3. Predict stock-out dates
  4. Factor in lead times
  5. Generate purchase recommendations
  6. Alert procurement team

Tools: Inventory system access, sales data Build with: ERP integration + Claude, forecasting models

48. Review Response Agent​

Goal: Reply to customer reviews professionally Workflow:

  1. Monitor new reviews
  2. Analyze sentiment and issues
  3. Draft personalized responses
  4. Thank positive reviews
  5. Address concerns in negative reviews
  6. Queue for approval

Tools: Review platform APIs, sentiment analysis Build with: Trustpilot/Google Reviews + Claude, moderation queue

49. Price Optimization Agent​

Goal: Adjust pricing based on market Workflow:

  1. Monitor competitor prices
  2. Track demand signals
  3. Analyze margin impacts
  4. Recommend price changes
  5. A/B test strategies
  6. Implement within rules

Tools: Price monitoring, analytics, e-commerce platform Build with: Prisync + Claude, dynamic pricing engine

50. Abandoned Cart Recovery​

Goal: Win back abandoned purchases Workflow:

  1. Detect cart abandonment
  2. Analyze cart contents
  3. Determine best recovery offer
  4. Generate personalized email
  5. Schedule reminder sequence
  6. Track conversion

Tools: E-commerce platform, email system Build with: Klaviyo + Claude, behavioral triggers

Healthcare & Wellness​

51. Appointment Reminder Agent​

Goal: Reduce no-shows with smart reminders Workflow:

  1. Check upcoming appointments
  2. Send personalized reminders
  3. Provide directions and prep info
  4. Offer rescheduling if needed
  5. Confirm attendance
  6. Update schedule

Tools: Scheduling system, SMS/email Build with: Practice management software + Claude, Twilio

52. Clinical Documentation Assistant​

Goal: Draft visit notes from conversation Workflow:

  1. Record patient visit (with consent)
  2. Extract relevant medical information
  3. Structure as SOAP note
  4. Add appropriate billing codes
  5. Flag items for physician review
  6. Integrate into EHR

Tools: Transcription, medical NLP, EHR integration Build with: Specialized medical AI + Claude, HIPAA-compliant infrastructure

Building Your Own​

Start with:

  1. Identify a repetitive task you do weekly
  2. Write out the steps you follow
  3. List what tools/data you need
  4. Choose a platform that has those integrations
  5. Build a simple version
  6. Test and iterate

Next Steps:

More inspiration: Visit skills.sh for community-built agent templates.